To ensure product quality according to customer requirements Flexenclosure has predetermined gateways for process review of the Sales process, the Development process and the Order to delivery process.
In the Order to Delivery process we have a dedicated Customer Project Manager that will focus on
- the customer requirements,
- ensuring product quality
- delivery on time
by managing the project team to follow our processes. QA Manager will support and audit processes regarding improvements.
The Acceptance Procedure for our products is predetermined but will of course be project adapted to fit the customer requirements.
All deviations and non-conformances shall be reported, direct action taken and a root cause analysis will be performed and preventive action taken. We call this “Report of Improvements” as these reports will help us improve and prevent reoccurrence.
The Flexenclosure Quality Management System is based on the requirements of ISO 9001:2008.
Flexenclosure is a designer and manufacturer of prefabricated modular data centres and intelligent power management solutions.
- We shall actively work with our suppliers and customers to ensure product quality and delivery on time.
- Our products and processes shall continuously be reviewed and improved to satisfy customer needs, requirements and expectations.
- We all contribute to continuous improvement regarding our competence, products and processes.